Terms And Conditions

According to the STATUTORY LAW 1581 OF 2012, partially regulated by the National Decree 1377 of 2013. And partially regulated by Decree 1081 of 2015. See sentence C-748 of 2011. See Decree 255 of 2022.

To Colombia who acts as responsible for the information received, handled and treated, proceeds to issue the present declaration of treatment of personal data, which is made known to the public so that they know how To Colombia treats the information of the holder, which is designated with  name  as a “User”.

Article 10. Cases in which authorisation is not necessary.  To Colombia will not request authorisation from the user when: Information required by a public or administrative entity in the exercise of its legal functions or by court order; Cases of medical or health emergency; Processing of information authorized by law for historical, statistical or scientific purposes; Data related to the Civil Registry of Persons.

To Colombia asks for express consent in the following way (you accept the treatment of your personal information for commercial purposes to carry out processes such as scheduling hotels, hiring air, sea and land transportation, purchase of medical insurance and sending commercial offers) before the user fills out any type of form found on the website tocolombia.com.

According to Article 13. To Colombia will provide the information to the following persons: To the Holders, their assignees or their legal representatives; To public or administrative entities in the exercise of their legal functions or by court order; To third parties authorised by the Holder or by law.

Therefore, having the authorisation granted by the user for the processing of personal data through the provision and voluntary registration of their data on the website www.tocolombia.com expressly authorises the TO COLOMBIA TRAVEL AGENCY any commercial use and legal treatment, as well as assign, share, transfer information and personal data with any entity or third party company that is responsible or liable for processing data and information.

To Colombia requires the following data for the proper development of the service provision such as:

1. Payments: credit and/or debit card data such as card number, expiration date and bank is information exclusively to request the collection authorisation before the respective entities. The information provided by users for payment purposes on the website will NOT be saved or recorded.

2. To provide the personal contact information of reservation holders to the airlines, so that the air transport operators can communicate with them for the purpose of notifying them of any change, novelty or adjustment in the flight itineraries.

3. To transfer personal contact data of reservation holders to allied companies, for the timely development of previously scheduled activities (land and/or sea transportation, tour operators and guides).

4. The main purpose of the information and data provided by the reservation holders is to provide them with the best tourist services, as well as to offer them product and service offers, promotions, marketing, statistics, surveys, customer service, and promotions according to their profile.

The information provided by the user expressly authorises the company to make any legal treatment, commercial use, any development, communication, as well as share, assign, transfer information and personal data with any entity or third party company that is responsible for data processing and information, extending to them the express authorisation granted by the owner to carry out the processing of personal data. The user through e-mail has the right to revoke the authorisation of data processing.